Careers at The Menzies Sydney Hotel

The Menzies is renowned for its superior service and customer satisfaction. The success of the Sydney hotel is very much dependent on our professional team to build and maintain a warm and friendly atmosphere for all of our guests. From the reception desk to housekeeping and reservations, our staff are committed to upholding and supporting Accor's core values of innovation, spirit of conquest, performance, respect and trust.

At the Menzies Sydney Hotel we believe in providing staff with the relevant development and training needed to expand and strengthen their skills and experience. We provide ongoing training opportunities as well as on-the-job training for those wishing to branch out and work in different areas within the Sydney hotel. Along with regular staff social events, we make it an enjoyable place to work with great career prospects.

Current Jobs Listed Below


Duty Manager

The Menzies Sydney is a splendid 4 Star Hotel, it is located in the heart of Sydney directly opposite Wynyard Station. Managed by Accor, it comprises 446 elegantly appointed guest rooms and suites, boasting a superb array of facilities to our guests. We pride ourselves on providing a warm and welcoming experience, with the vision ‘to put a smile on our customers’ faces every day’

We are looking for a Duty Manager to join our enthusiastic and friendly team. In this role you will report to the Front Office Manager and be responsible for ensuring a high standard of guest service and presentation of the hotel. You will ensure timely and efficient operations of the hotel, liaise with senior management, ensure safety of hotel guests, staff and building and follow emergency procedures when required. You will ensure that staff members are correctly presented, prepare and execute training plans and perform performance coaching when required.

You are naturally customer focused with a passion for hotel management. Your exceptional communication skills and ability to lead and motivate a team are what set you apart. You are currently in a similar position where you juggle numerous tasks and you thrive in high pressure situations. At The Menzies, we are committed to upholding the Accor Values; Performance, Trust, Spirit of Conquest, Respect and Innovation and you will help us live these values every day.

In return we offer you the chance to work with an experienced and driven management team and the ability to grow and learn every day. Along with an attractive financial & benefits package including uniforms, duty meals and hotel discounts worldwide.

Night Manager

Currently we are looking for a Night Manager to join our enthusiastic and friendly team. You will be a motivated, passionate and confident person who is determined to exceed our customers expectations.

Your responsibilities will include;
- Leading a small team,
- Ensuring all night audit procedures are completed timely and accurately.
- Providing assistance to hotel guests and staff, taking responsibility for the safety and security of the building, responding to emergency situations and any guest enquires.

To be successful you will have highly developed customer service skills, as well as, strong communication and leadership skills. You will have the ability to handle challenging situations and have a solid understanding of financial results. Experience in a similar environment would be desirable.

In return we can offer you an attractive financial & benefits package including uniforms, duty meals & fantastic food and beverage and hotel discounts worldwide.

Chief Steward

Are you a proven leader with strong operations experience to match? Are you looking for a challenging role in a large successful company?

As Chief Steward, you will be responsible for providing planning, organisation and direction to ensure the successful operation of the Stewarding department, which includes both guest satisfaction and employee involvement. You will be required to:
- ensure all kitchen areas are kept hygienic and clean at all times
- ensure all cutlery, crockery and equipment is cleaned and sanitized
- ensure food items are handled correctly
- write the department's roster, taking into consideration forecast, wage cost, staff requests etc
- ensure staffing levels are adequate for service
- report any shortages in equipment to the manager
- conduct staff training including induction, product knowledge etc
- counsel staff if not performing to the department's standards
- report maintenance issues to Engineering

You will be required to work both AM & PM shifts across a 7 days roster in order to meet the demands of the business.

Bars Manager

The Menzies Hotel, an Accor Hotel is now welcoming expressions of interest for the newly created position of Bars Manager.

You will be responsible for the smooth management of the three highly successful bars. These bars include:

''One Four Bar' - our funky lobby bar with a corporate and leisure mix. It is a popular venue during the day for both in-house and external guests, whether they are looking for a bite for lunch, afternoon tea or an espresso coffee from our award winning baristas. It then transforms into a bustling pre-dinner wine and cocktail lounge of an evening.

'Piano Bar' our signature restaurant bar is the place to be for an evening beverage whilst enjoying the musical talent of our resident pianist.

‘Sporters Bar’ offers its many regulars, hotel guests and sports fans a wide range of beverage options, food selections and a wonderful atmosphere to enjoy the big game, a few quiet ones or maybe a game of pool, table tennis or one of our many video games.

Your duties will include:
-efficient service of beverage to guests
-Managing and rostering bar staff effectively
-Managing and maintaining bar stock levels ensuring all products are well stocked
-Creating and developing all beverage lists for the hotel bars, room service, functions and bottleshop.
-Promotional ideas/activities to attract lunch groups, functions and further business opportunities
-Effectively handling guest issues/complaints
-Assisting in training for all staff including induction and product knowledge
-Maintaining a clean, hygienic and safe working environment

Essential attributes are as follows:
-2 years experience in a similar management capacity
-The ability to be a hands-on team player.
-Strong management skills with the ability to lead and motivate a team.
-Exceptional customer service skills.
-A commitment to staff development and training.
-Strong promotional skills

Applicants must be dedicated individuals with meticulous attention to detail, excellent communication and organisational skills, a professional appearance and a commitment to meeting organisational business objectives.

If this sounds like you, please apply to:

Housekeeping All-rounders

We are currently looking for people to join our professional and friendly Housekeeping team. If you are 18 years or over, are available to work 20 or more hours per week, and have a solid work history, we'd love to hear from you!

To Apply:

To apply for any position listed above, please forward a resume along with a cover letter to Human Resources at h2977-hr03@accor.com.au

Successful candidates will be contacted shortly.